> ## Documentation Index
> Fetch the complete documentation index at: https://docs.playaos.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Search, edit, and manage your camp members in PlayaOS
> Search, filter, and edit member profiles — update roles, apply tags, view full activity history, export the roster, and track changes in the audit log.
The Members page gives you a live view of confirmed members in your camp's portal. From here you can edit profiles, change roles, organize members with tags, and export the full roster.
Applicants and newly registered profiles are managed from [**Admin → Accounts**](/admins/managing-accounts) instead. The Members page focuses on people who have been granted a role in your camp.
## Searching and filtering the members list
Navigate to **Admin → Members**. The table loads with all profiles for the current camp year.
Use the search bar to find members by name or email. You can also filter by:
* **Role** — `member`, `admin`, `super_admin`
* **Status** — `active`, `inactive`, `rejected`
Filters combine, so you can find all active members with a specific role, or all inactive members regardless of role.
## Editing a member's profile
Click a member's row in the table, or navigate to **Admin → Members → \[name]**.
Click **Edit Profile** to update any field — name, phone, emergency contact, dietary restrictions, arrival and departure dates, T-shirt size, and more.
Click **Save**. All changes are logged to the member's audit trail automatically.
As an admin, you can override any field a member has set themselves. This is useful when correcting data submitted via the application form or when a member can't log in.
## Changing a member's role
From the member detail page, use the **Role** dropdown to assign a new role. Available roles are:
| Role | Access level |
| ------------- | --------------------------------------- |
| `member` | Member dashboard |
| `admin` | Admin portal |
| `super_admin` | Full admin access + manage other admins |
Promoting a member to `admin` or `super_admin` counts against your plan's admin seat limit. You'll see an error if you're at the limit.
Role changes sync to the authentication system immediately, so access changes take effect on the member's next page load.
## Adding and removing member tags
Tags let you group members for filtering, shift assignments, and broadcast targeting. To manage tags:
1. Go to **Admin → Member Tags** to create and color-code tags for the camp year.
2. From a member's profile, use the **Tags** section to add or remove tags.
Common uses for tags: first-timers, team leads, kitchen crew, infrastructure team, scholarship recipients.
## Viewing a member's full history
Open any member's profile and scroll to the **Activity** section to see:
* **Payments** — every dues transaction, whether paid via Givebutter or recorded manually.
* **Shifts** — all shift signups and assignments, with statuses.
* **Documents** — which required documents have been signed and when.
* **Profile edits** — a log of every change made to their profile, who made it, and when.
## Exporting the member roster to Google Sheets
Click the **Export** button at the top of the Members page. This syncs the current member data to a Google Sheet with columns for name, email, phone, shelter type, arrival, departure, dietary restrictions, and more.
The export reflects the live data at the moment you click. Run it again at any time to get an updated snapshot. This is useful for on-playa operations when you want an offline backup.
## Checking the audit log for changes
The audit log at **Admin → Audit** records system-wide events including emails sent, webhooks received, and profile modifications.
For changes to a specific member's profile, open their profile page and look at the **Edit History** tab — this shows a field-by-field diff of every change, who made it, and the exact timestamp.
The audit log tracks changes made by admins. Member self-edits are also recorded, so you can always see who last updated a field.
## Adding a member manually
Use the **Add Member** form at the top of the Members page to create a profile directly. This is useful for adding someone who isn't going through the standard application flow. Fill in their name, email, phone, role, and status, then click **Add Member**. They'll receive an invite to set up their account.
## Bulk importing members from a CSV
Click **Import Members** at the top of the Members page to create many profiles at once from a CSV — useful when migrating from a spreadsheet or onboarding a returning cohort.
In the import modal, click **Download Template** to get a CSV with the expected columns: `email`, `first_name`, `last_name`, `phone`, `playa_name`, `role`, and `status`. `email`, `role`, and `status` are required for every row.
Upload your filled-in CSV. PlayaOS validates each row and highlights any problems — missing required fields, invalid email formats, or duplicates that already exist in the roster. Fix issues in the CSV and re-upload, or proceed with only the valid rows.
Click **Import N Members** to create accounts. You'll see a summary showing how many profiles were created and which rows failed, with a per-row reason for each failure.
### How failures are handled
* **Partial imports succeed.** If some rows fail (for example, an invalid email or an address already taken), the remaining valid rows are still imported. You get a summary listing exactly which rows failed and why, so you can correct them in the CSV and re-run the import with just those rows.
* **Failed rows leave no traces.** If profile creation fails after the sign-in account was already provisioned, PlayaOS automatically removes the orphaned sign-in account so re-importing the same email in a corrected row works cleanly.
* **Existing sign-in accounts are reused.** If a row's email already has a sign-in account (for example, from a previous camp), PlayaOS links the new profile to the existing account instead of failing the row.
Rows that fail because a profile with the same email already exists in this camp are reported as `profile already exists`. Use the [Accounts page](/admins/managing-accounts) to review or clean up the existing records before re-importing.
## Finding members with unsure travel dates
Navigate to **Admin → Logistics → Unsure Travel Dates** to see every active member who has not yet confirmed both an arrival and a departure date on their profile. Because shift eligibility and meal headcounts are calculated from these fields, chasing down missing dates is one of the most high-leverage things to do before the event.
The list shows each member's name, email, and which specific dates are missing (arrival, departure, or both). Use it as a to-do list for follow-up emails — members who appear here won't see any shifts in their portal and won't be counted in kitchen headcounts until their dates are set.
All dates in member profiles are still edited from the member detail page. This logistics view is read-only — it surfaces who needs a nudge, and you can click through to any member to fill in their dates directly.