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Once the admin team approves your application, the final step before you become a full member is paying your camp dues. PlayaOS sends you a payment email automatically when you’re approved. Follow the link in that email to complete payment through the camp’s Givebutter widget. After a successful payment, your status updates to member automatically — no waiting on an admin to flip a switch.

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What you’ll receive

When your application is approved, you’ll get an email with:
  • A confirmation that you’ve been approved
  • A payment link that opens your camp’s dues payment page
  • Instructions for which dues tier applies to you
The payment link in your approval email is personal to your account. Don’t forward it to others or post it publicly. If the link isn’t working or you’re unsure whether it’s still valid, contact your camp admin to have it resent.

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Dues tiers

Your dues amount depends on what type of shelter you’re bringing to camp. Admins assign your tier based on the shelter information you provided in your application.
Exact amounts may differ from the figures above — your camp sets its own pricing. The number in your payment email is the authoritative amount for your tier.

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How to pay

1

Open your approval email and click the payment link

The link takes you directly to your camp’s dues payment page, which contains an embedded Givebutter widget pre-configured for your tier.
2

Review your dues amount

The widget shows the amount due for your tier. Confirm the amount matches what you expected. If something looks wrong, contact your camp admin before proceeding.
3

Choose a payment method

Givebutter accepts:
  • Credit or debit card
  • Apple Pay
  • Google Pay
Select your preferred method and enter your payment details.
4

Complete payment

Submit your payment. Givebutter processes the transaction and sends a receipt to your email address.
5

Your member status updates automatically

PlayaOS receives a confirmation from Givebutter via webhook. Your status updates to member without any manual action from the admin team. You’ll receive a welcome email with a link to your member dashboard.

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After payment

Once payment is confirmed:
  • Your application status updates to member automatically
  • You’ll receive a welcome email with a link to your member dashboard
  • You gain access to the member portal, where you can update your profile, view shift signups, see your shelter assignment, and sign any required camp documents
The transition typically happens within a few minutes of payment. If your dashboard access isn’t available after 30 minutes, see the troubleshooting section below.

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Frequently asked questions

Payment status updates rely on a webhook from Givebutter. Occasionally there’s a short delay. Wait 15–30 minutes and refresh your status page at /apply/status. If it still hasn’t updated after an hour, contact your camp admin with your payment receipt and they can manually confirm your status.
Installment options depend on your camp’s configuration. If your camp offers a payment plan, you’ll see that option in the Givebutter widget. If you don’t see it and need to discuss payment arrangements, reach out to your camp admin before attempting payment.
Don’t pay until it’s sorted. Contact your camp admin and explain the discrepancy. They can update your tier and resend the correct payment link.
No. All payment processing happens through Givebutter. PlayaOS receives a payment confirmation from Givebutter but never stores your card number, Apple Pay credentials, or Google Pay details.
Refund policies are set by each camp, not by PlayaOS. Contact your camp admin directly to ask about their refund policy.